FAQs
General
More and more families are choosing to welcome their babies in birth centers, and for good reason. Research shows that childbirth is often easier and safer when women have continuous supportive care throughout pregnancy and birth, and when the environment is designed for comfort, privacy, and freedom of movement in labor. This is exactly what Haven Women’s Health and Birth Center offers.
Haven Women’s Health and Birth Center provides a calm, home-like setting where midwife-led care is centered on the needs and preferences of each family. Our model of care emphasizes personalized attention, shared decision-making, and support for natural birth, while still following evidence-based guidelines to promote safety for both mother and baby. Haven is accredited by the Commission for the Accreditation of Birth Centers (CABC), ensuring the highest standards of quality and safety.
This kind of midwife-led care in birth centers has shown impressive results in large studies, including lower rates of intervention such as cesarean birth among healthy, low-risk women, with excellent outcomes for mothers and babies. Similar findings in other countries have led national guidelines, such as those in the United Kingdom, to encourage healthy women to strongly consider midwife-led birth center care.
Certified Nurse-Midwives (CNMs) are licensed advanced practice nurses with specialized training in women’s reproductive health. CNMs are trained to help women be as healthy as they can be in pregnancy, birth, and the postpartum period, and to diagnose and manage obstetrical problems, in collaboration with physicians. They are also trained to provide primary care for women of all ages, to support breastfeeding, and to care for newborns in their first weeks of life.
Decades of research show that midwifery care, coordinated with physician care for those who need it, is associated with better health outcomes than physician care alone. That’s because midwives have the time and the training to focus on wellness, prevention, and education throughout pregnancy, and provide one-on-one care during labor and birth. Midwives also have the skills and training to manage common problems that arise in pregnancy and birth, and collaborate with physicians and other providers to provide the full spectrum of care – whether that is an epidural for pain relief or a cesarean for a complicated labor.
For healthy, low-risk women, giving birth in a birth center is as safe as giving birth in the hospital and actually has health benefits.
A recent national study of birth center outcomes found that maternal and neonatal complication rates were extremely low and comparable to what is typical among low-risk women in a hospital setting. Out of the 15,574 women whose outcomes were analyzed, as part of the National Birth Center Study, there were no maternal deaths. The in-labor fetal death rate was 0.47/1000 and the neonatal (newborn) death rate was 0.4/1000. That means, based on the data, out of 1,000 women admitted to birth centers for labor, about 1 would be expected to lose a baby in labor or in the first weeks after birth.
While we always hope for a smooth and joyful birth experience, safety always comes first. That’s why Haven is thoughtfully located just two minutes from the nearest hospital
The main reason a woman would transfer to the hospital is for pain relief, a prolonged labor, and in rare circumstances, concerns regarding fetal health.
Following birth your stay in the birth center will be an average of 6-12 hours but not more than 24 hours.
Early discharge to home is safe as long at the family is well prepared, the home environment is safe, the mother and baby are healthy after birth, and there is close follow-up after discharge to monitor for any problems. Our midwives and nurses monitor mothers and babies closely during the first hours after birth to watch for signs of a healthy transition and help get breastfeeding off to a good start. After discharge home, we schedule a visit with a nurse around 24 to 48 hours postpartum, generally in the family’s home.
At the home visit, a full assessment is completed on mom and baby, and newborn screening tests are performed, the same as they would be in the hospital. These include checks for jaundice, heart defects, metabolic diseases, and weight. Of course, there is always someone on call should the family need anything between these check-ins.
A midwife’s primary training is in normal pregnancy and birth. Midwives view pregnancy and birth as normal events in a woman’s life, not as a disease process.
Midwives are specifically trained to provide physiologic care, which means supporting the normal biological processes in pregnancy and birth and to prevent complications by focusing on health and wellness.
Although doctors also learn about normal pregnancy and physiologic birth, the focus of their training is the use of medical and surgical techniques to diagnose and treat problems.
Midwives, particularly in the birth center setting, stay with women during labor as much as possible to facilitate an encouraging, empowering experience for the woman and her family.
Eating and drinking in labor is both allowed and encouraged. Plan to bring your own food/snacks and drinks, there is two kitchenettes are available for families to store snacks and prepare simple meals.
Need a snack after an appointment or craving the ultimate meal during your birth or postpartum? Cary and the surrounding area is home to a diverse array of food options.
Within a five-minute drive (or delivery) time, you can access:
Panera Bread
Shake Shack
Taziki’s Mediterranean Cuisine
Chicken Salad Chick
Rise Southern Biscuits
Gonza Tacos
Chick-fil-A
Saffron Indian Cuisine
Sassool Mediterranean
Cilantro Indian Cafe
Asali Desserts & Cafe
and more!
Yes! We work closely with a trusted network of pediatricians throughout Cary and the surrounding areas to ensure seamless care for your baby after birth. Families at Haven Women’s Health and Birth Center often find great support from these recommended pediatricians who understand and collaborate with our team’s approach to newborn and family care.
To make it easy, you go HERE for a list of all of our recommended providers and community partners This list includes providers who share our values of personalized, compassionate care and are experienced partners with our birth center.
We welcome moms from all across North Carolina—many families travel from as far as two hours away to birth with us!
When you think you might be in labor, simply call Haven Women's Health & Birth Center and select option 2 to speak directly with the on-call midwife. Our midwife will triage your situation over the phone, taking into account how far you live from the center and how quickly you tend to birth, to make sure you arrive in time to birth at the center.
If you’d prefer to stay close by as your labor gets started, we have the Hampton Inn & Suites conveniently located within walking distance of our birth center. Haven clients receive a special discounted rate; just call the center at 919-322-0284 for assistance with booking your room, and we’ll help you get that reduced rate.
So, whether you’re coming from Cary or from other parts of the state, we’ll work together to support your birth plans and make sure you get here safely and in time!
Typical traffic conditions in Cary can vary depending on your starting point and time of day. To help you plan, here are approximate travel times from key nearby areas:
From Morrisville: 20-30 minutes
From Cary: 10-20 minutes
From Raleigh: 25-35 minutes
From Apex: 25-35 minutes
From Holly Springs: 20-30 minutes
From Fuquay-Varina: 30-40 minutes
From Durham: 30-50 minutes
From Clayton: 40-55 minutes
From Garner: 20-25 minutes
From Fayetteville 1 hour - 1 hour and 15 minutes
From Pinehurst: 1 hour - 1 hour and 5 minutes
Tips to factor into your drive time:
Check real-time traffic updates using navigation apps like Google Maps or Waze before you leave.
Allow extra time for potential delays during rush hours, typically weekday mornings (7–9 am) and late afternoons (4–6 pm).
Plan to arrive at least 15 minutes before your appointment to account for unexpected traffic.
By planning ahead and leaving with plenty of buffer, you can help ensure a calm, timely arrival and reduce stress during this special moment.
Services
When you become a client of Haven, we offer a comprehensive, personalized care package. Our global fee covers:
Complete 40+ weeks of prenatal care
Labor and delivery care at our birth center
Postpartum care
Access to our New Moms Group
Access to all prenatal and postpartum classes and events
At Haven, we provide multiple comfort measures for our laboring mothers, such as:
Birth ball
Water birth
Freedom to eat and drink throughout labor
Nitrous oxide
Essential oils (aromatherapy)
Swedish bar
Shower (extra large for 2 or more)
Tens unit
Yes, we do offer water births at Haven Women's Health and Birth Center.
Each of our luxurious birth suites is equipped with a large hydrotherapy tub, allowing you to experience the many benefits of laboring and giving birth in water.
Laboring in water can help increase your mobility, provide pain relief through the warmth and buoyancy, and create a calm, relaxing environment. Many mothers find that giving birth in water results in a more gentle birth experience.
Our midwives are highly experienced in attending water births and will support you throughout the process, ensuring a safe delivery for both you and your baby. We encourage you to discuss your desire for a water birth during your prenatal visits so we can provide guidance and create a birth plan tailored to your preferences.
Community is such an important part of the journey into parenthood.
At Haven, we recommend a hybrid model of care that includes both group prenatal appointments and private prenatal appointments with our midwives.
If you choose to participate in our group model, you’ll meet regularly with the same cohort of other expecting moms in your same stage of pregnancy. This gives you the opportunity to build meaningful community, support one another, learn together, and share resources throughout your pregnancy.
And the connection doesn’t end after birth — once your baby arrives, we invite you to join our free New Moms Group, open to all Haven clients and non-clients. It’s a welcoming space to connect, share, and build friendships with other moms who are in the same stage of life as you.
We do not offer virtual prenatal appointments at this time. However, we do provide free phone consults with our midwives to help you determine if you’re a good candidate for a low-risk birth center birth.
If you’d like to schedule your free phone consultation, please call us at 919-322-0284 and we’d be happy to connect with you and answer your questions.
If you are an expectant patient, we warmly welcome you to explore our upcoming community events and classes, covering topics ranging in nutrition, exercise, labor prep, breastfeeding, and more! If you’re a patient of Haven these classes are included in the cost of your care.
If you’re not a current client, you’re still welcome to participate in our classes!
We’re trained to provide comprehensive primary-care services for women, so we can take care of your annual well-woman exams, pap smears and birth control.
And with our deep knowledge of reproduction and pregnancy, we’re ready to help you with fertility information and decisions about genetic testing for you and your partner.
We also offer hormone balancing appointments to support your overall well-being!
To learn more about our Well-woman appointments you can learn more HERE
Pricing & Insurance
We work hard to make insurance and financial matters as clear and hassle-free as possible. That’s just one more way we take the stress out of pregnancy and birth.
If we’re out-of-network with your plan, we’ll be happy to talk with your insurance company and give you an estimate of your out-of-pocket costs. The overall cost of birth at Haven Women's Health and Birth Center is lower than it is at the hospital; so even if we’re out of network with your plan, your out-of-pocket costs could actually be lower than they would be in-network at a hospital-based practice.
We go over all pricing and insurance details during our free weekly birth center tours.
Yes, our classes, such as childbirth education, nutrition class, and breastfeeding basics, are part of our package fee.
To view all available classes and register, visit our Classes page.
We know that babies are expensive. Being careful with your budget is part of being a good parent, too.
If costs are a concern, we hope you’ll talk with our insurance specialist who will discuss our flexible payment options and work out a payment plan that feels comfortable for you.
At this time, we are not in-network with Medicaid. If you have Medicaid and would like to birth at Haven we recommend our Self Pay rate, we offer two flexible payment plans.
Patient Eligibility
Here at Haven Birth Center we are able to provide safe pregnancy care for women who are considered low risk and have uncomplicated pregnancies. Our midwives continuously monitor you throughout your pregnancy and labor, to determine if it is appropriate to have a birth at our free-standing birth center.
The following are some medical reasons which would prevent patients from birthing at our center:
Prior Cesarean Section
Twins or Multiples
High Blood Pressure
Breech presentation at delivery
Placenta previa
Bleeding or clotting disorders
Liver, Lung, Kidney or Heart disease
Insulin dependent diabetes and/or Gestational diabetes requiring medication
Previous Rh sensitization
Hyperthyroidism requiring medication
Severe current untreated psychiatric illness
BMI (body mass index) over 40
Unmanaged seizure disorders or prior seizure in labor
ACTIVE sexually transmitted infections or blood-borne illness
Significant drug and/or alcohol addiction or abuse
Fetal Growth Restriction
Some abnormalities found on fetal ultrasound
If any of the above apply to you, we will happily refer you to another caring provider group.
We appreciate your interest in exploring options for your prenatal care and birth experience.
Unfortunately we are unable to accommodate care for women who have had a previous c-section. We understand this may be disappointing news.
We would be happy to refer you to local hospitals or providers who specialize in VBAC (Vaginal Birth After Cesarean) and can fully support you through this journey. Please contact us if you would like any recommendations.
Yes, we are happy to assist you in transferring your prenatal care to Haven Women's Health and Birth Center. However, please note that we can only accept transfers up to 36 weeks of pregnancy.
If you're considering a transfer, we encourage you to reach out as soon as possible to ensure a smooth transition of care. For more information or to discuss your transfer, please call us at 919-322-0284.
Do you discount care if I transfer late into care?
We do not offer reduced fees for clients who transfer care later in pregnancy. This is because most of our global fee supports the care you receive during labor and delivery, along with the majority of prenatal visits, which tend to be concentrated in the third trimester. Our goal is to provide every client with the same excellent, personalized care throughout their pregnancy, so we keep our fees consistent for everyone. Thank you for understanding!
- Service Information
Join us for one of our free weekly Birth Center Tours and get all your questions answered!
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