Haven Women’s Health and Birth Centers Website Privacy Policy (2025)

Effective Date: January 1, 2025

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1. Introduction

At Haven Women’s Health and Birth Centers (“Haven,” “we,” “us,” or “our”), we are committed to protecting your privacy and the confidentiality of your personal and health information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website and utilize our services, in accordance with federal and state law, including the Health Insurance Portability and Accountability Act (HIPAA), applicable state privacy laws, and other relevant regulations.

2. Scope and Applicability

This policy applies to all users of the Haven Women’s Health and Birth Centers website. If you become a patient, additional protections and notices regarding your Protected Health Information (PHI) will be provided at your first appointment.

3. Information We Collect

• Personal and Health Information: When you use our contact forms, appointment requests, or other interactive features, we may collect your name, email address, phone number, health concerns, and other information you provide.

• Automated Information: We collect analytics data, such as the number of visitors, pages viewed, and time spent on our site. This data is aggregated and does not identify individual users.

• Cookies and Tracking Technologies: Our website uses cookies and similar technologies to enhance your experience and analyze site usage. You may manage cookie preferences through your browser settings.

4. How We Use Your Information

• To Respond to Inquiries: Information you provide through our website is used to contact you and respond to your requests.

• To Improve Our Services: Aggregate analytics help us understand how our site is used and improve our offerings.

• To Protect Your Privacy: We implement technical and administrative safeguards to protect your information from unauthorized access, disclosure, or misuse.

5. How We Protect Your Information

• HIPAA Compliance: All PHI is protected in accordance with HIPAA and applicable state laws. We use secure, encrypted communication channels and maintain strict access controls for all health information.

• Data Security: We employ industry-standard security measures, including end-to-end encryption, secure user authentication, and regular security audits.

• Business Associate Agreements: Third-party vendors who handle your information are required to sign Business Associate Agreements and comply with HIPAA and privacy laws.

6. Information Disclosure

• No Sale of Information: We do not sell, rent, or share your personal or health information with third parties for marketing purposes.

• Required Disclosures: We may disclose your information as required by law or to protect your health and safety.

• With Your Consent: We may share your information with your explicit consent or as necessary to provide requested services.

7. Your Rights

• Access and Correction: You have the right to request access to your health information and to request corrections if necessary.

• Privacy Preferences: You may request restrictions on certain uses and disclosures of your information.

• Complaints: If you believe your privacy rights have been violated, you may file a complaint with us or with the appropriate regulatory authority.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in law, technology, or our practices. The updated policy will be posted on our website with the effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Haven Women’s Health and Birth Center
919-322-0284 Contact@havenhealthandbirth.com